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emonyNo broadband for Emony :(
First of all, they were meant to come between 12pm and 5pm. By the fact that I'm writing about it now, I hope you can tell that they came at just before *10am*, and consequently I had to greet them sleep-addled and still in my PJs. Oops. I did point out that they were meant to be here this afternoon, but hey, what do promises to customers really mean in the grand scheme of things. F*** all, it seems.
They were nice enough and all. I showed them my computer on the dining room table. "And .. is it going to stay there?" the young chap asked curiously. "Yes," I said. He looked surprised. What on earth else could one use a dining table for I wonder? Then they asked to see the TV, so I showed them. "Right," the young chap said. "We're going to have to get a new box for that, and then drill through the wall."
Now, there is *one* thing that I promised TMO I would not let them do in the installation of broadband, and that is drill through any walls. Even if I hadn't, I would've had big f***ing doubts about letting them string a ruddy great cable through the wall from the front room to the dining room. And what the hell do they do when your TV is downstairs and your computer is upstairs, drill through the ceiling??
Anyway, I said no. I said no! To broadband! *cries*
"Okay then," said the chap. "We'll just get you a new box then."
"Why?" I asked.
"It's digital," he explained.
"You get more channels," the other chap said, helpfully, since I am a dumb girlie who just got up and doubtless has been living on Mars for six months and hasn't heard of digital TV.
"We don't want digital," I said. "We're not paying for digital, we're perfectly happy with analogue cable."
"Oh," the first chap said, looking at the other. "You have to have digital to have broadband."
Did anyone, *anyone* tell me that when I phoned up about this bloody broadband? No they did not. I wouldn't mind upgrading to digital at all, but it costs more, and TMO doesn't want to pay for it, I don't think, so that would've been a bloody pain in the arse. Free trial my backside. Surfice to say, as soon as my voice doesn't sound like I just woke up, and as soon as I'm awake enough for strenuous arguing, I shall be phoning NTL to make a formal compliant about their misleading advertising.
The upshot is still that we have no broadband :(
First of all, they were meant to come between 12pm and 5pm. By the fact that I'm writing about it now, I hope you can tell that they came at just before *10am*, and consequently I had to greet them sleep-addled and still in my PJs. Oops. I did point out that they were meant to be here this afternoon, but hey, what do promises to customers really mean in the grand scheme of things. F*** all, it seems.
They were nice enough and all. I showed them my computer on the dining room table. "And .. is it going to stay there?" the young chap asked curiously. "Yes," I said. He looked surprised. What on earth else could one use a dining table for I wonder? Then they asked to see the TV, so I showed them. "Right," the young chap said. "We're going to have to get a new box for that, and then drill through the wall."
Now, there is *one* thing that I promised TMO I would not let them do in the installation of broadband, and that is drill through any walls. Even if I hadn't, I would've had big f***ing doubts about letting them string a ruddy great cable through the wall from the front room to the dining room. And what the hell do they do when your TV is downstairs and your computer is upstairs, drill through the ceiling??
Anyway, I said no. I said no! To broadband! *cries*
"Okay then," said the chap. "We'll just get you a new box then."
"Why?" I asked.
"It's digital," he explained.
"You get more channels," the other chap said, helpfully, since I am a dumb girlie who just got up and doubtless has been living on Mars for six months and hasn't heard of digital TV.
"We don't want digital," I said. "We're not paying for digital, we're perfectly happy with analogue cable."
"Oh," the first chap said, looking at the other. "You have to have digital to have broadband."
Did anyone, *anyone* tell me that when I phoned up about this bloody broadband? No they did not. I wouldn't mind upgrading to digital at all, but it costs more, and TMO doesn't want to pay for it, I don't think, so that would've been a bloody pain in the arse. Free trial my backside. Surfice to say, as soon as my voice doesn't sound like I just woke up, and as soon as I'm awake enough for strenuous arguing, I shall be phoning NTL to make a formal compliant about their misleading advertising.
The upshot is still that we have no broadband :(
